Security and privacy

The Swan Northall makes every effort to ensure the security of transmissions on our systems, however data transmissions over the internet cannot be guaranteed to be totally secure.

Data transmissions can be intercepted and if they contain confidential details they may become known to third parties. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us.

You agree that any information transmitted or received via e-mail or on the internet is undertaken at your own risk.


Cookies are small pieces of information that are sent from a web server to a web browser. The purpose of this is to enable the server to collect information from the browser. You can find out how cookies work by visiting the following website:

The Swan Northall  uses cookies for a number of purposes including to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users and to enable traffic monitoring.

Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.

Data Gathering and Dissemination

When you contact us by email we will ask you to provide certain data such as your contact details. We may collect additional information in connection with your participation in any promotions or competitions offered by The Swan Northall and information you provide when giving us feedback or completing forms.

We may store this data and use it to contact you by email or post about goods, services or events which we believe may be of interest to you. You may at any time inform us that you no longer wish to receive communications from us. We will also pass on data when required to do so by law.

We also monitor traffic patterns and site use. To enable us to monitor and improve this website and other Swan Northall websites, we may gather certain information about you when you visit, including but not limited to the following:

  • Details of your operating system

  • Browser version

  • Domain name and IP address

  • The website you visited from

We will only use any information we hold on you lawfully in accordance with the terms of the Data Protection Act 1998. We will disclose to you, on written request and payment of a small fee, what information we have on our systems relating to you, how we use it and give you the opportunity to review and make any necessary corrections.

We don't sell or reveal your details to any organisations for their marketing purposes without your prior consent.